Comments on: Review of Sell Old Phone Mobile Phone Recycler

By: Hayley

Hayley — Wed, 04 Aug 2010 17:40:22 +0000

**DON’T USE THIS COMPANY** The price that they quote people is not what you actually receive, you need to send your charger with the phone (which it doesn’t clearly state), and it has taken over a month from the date of my order to receiving payment (and the payment I have received is only 60% of the amount i was expecting), not the 2-3 working days that their website states. I think it is a complete scam that they are able to treat people like this and get away with it! It is false advertising and if you look for reviews on this company, you will see i’m not the only one that this has happened to.

By: linda

linda — Wed, 04 Aug 2010 14:44:14 +0000

I never had any problems, thanks for the money for my old phones

By: Norfolk Wedding

Norfolk Wedding — Fri, 21 May 2010 15:23:14 +0000

You can’t complain if you have bothered to read the T&C’s – they are there for a reason!

By: Admin

Admin — Sun, 09 May 2010 15:25:20 +0000

@ Gareth Karpinski Hi sorry to hear of your problems. SellOldPhone have a telephone number clearly written on the banner above. And there terms do clearly state;

“# Working is defined as:
# Full working order including a battery, battery cover and charger ”

It’s likely that where you never sent in your chargers they could not then give you full working value and that’s why you only got a cheque for a smaller amount than originally quoted.

You say steer clear of them and use someone else. But SellOldPhone still pay the most money compared to someone like Envirofone or Mazuma for example. And others have successfully got good money for their old mobile phone by selling it to SellOldPhone.

Not sticking up for them but your argument does seem a little fickle? Maybe you could have got a better deal but you should learn from no on to read all the t’s&c’s so you know what to fully expect.

Regards.

By: Gareth Karpinski

Gareth Karpinski — Thu, 06 May 2010 16:14:49 +0000

STEER CLEAR OF THIS WEBSITE – They are a rip off company.

Firstly – Payment is not received within 7 days at all – more like 2 weeks.

I submitted two mobile phones to them three weeks ago, and was quoted £30 for the value. I went through the order process and sent the phones off to the address that was listed. I received an email saying that my order had been received and that payment was in processing and would be sent out.

At nowhere during the order process was there any mention of sending in chargers with the phones. I received a cheque last week for £10 less than quoted at order stage, as the chargers had not been sent with the phones. I wish to add once more, that at NO POINT is the charger or battery asked for and the consumer is none the wiser.

I emailed the company, as funnily enough, there is no contact telephone number for them on their website and received an email back saying that it is stated in the terms and conditions, a tiny link at the bottom of the home page, not mentioned anywhere in the order process.

Steer clear of this company and use a reputable one like mazuma or envirophone….. so wish i had

By: Ben Diggs

Ben Diggs — Sat, 10 Apr 2010 11:58:33 +0000

Gracias por tu ayuda

By: Aurore Hixson

Aurore Hixson — Fri, 09 Apr 2010 09:47:34 +0000

You have a point. Very insightful. A nice different perspective

By: Chaya Brunecz

Chaya Brunecz — Thu, 08 Apr 2010 13:34:16 +0000

Gracias por tu ayuda

By: Anonymous

Anonymous — Sat, 03 Oct 2009 02:24:08 +0000

More reviews for this website i have found in about 2 mins of searching in google i will NOT be using this site i would stick with mazuma or mopay as this company is ripping people of by the thousands

sitejabber.com/reviews/www.selloldphone.co.uk

reviewcentre.com/reviews241657.html

cylex-uk.co.uk/company/greener-tomorrow-ltd-17028984.html

By: Anonymous

Anonymous — Fri, 11 Sep 2009 13:58:10 +0000

I have had a very bad experience with SellOldPhone. They didn't send my cheque for my 2 working phones until over 2.5 weeks after they had received them – and only after I chased them about 3 times. The envelope they sent me was also too small to fit the chargers in as well as the phones, and because of this they didn't send me the full amount for my phones. Make sure you read the small printed terms & conditions – you have to send your chargers with the phones to get full payment which wasn't clear until trawling through that. I then called them about this and after a very long discussion they agreed that I could send my chargers in separately and they would reimburse me the full amount, but that was over a week ago now and I haven't heard a peep from them since. I have tried to contact them by email but to no avail so far so I guess another phone call is in order! Really frustrating. Wish I'd just gone somewhere else from the start.